Pasadena Limousine Service respects your privacy. This policy explains what information we collect when you contact us or request a quote, how we use it, and the choices you have. It applies to this website and to the information you share with us by phone, by form or in person.
Information We Collect
When you use our quote form or contact us, we collect the details you provide: your name, phone number, email address, and the trip details you enter — date needed, pickup location, hours, passenger count, vehicle preference and any notes about your occasion or itinerary. If you call us instead, we collect the same booking details over the phone. We do not collect payment information through this website; no payment is taken online.
How We Use Your Information
We use the information you provide for one purpose: arranging your transportation. That means responding to your quote request, confirming your reservation by phone, dispatching the right vehicle and chauffeur, and following up on customer-service matters related to your trip. We may also use your contact details to send booking confirmations or schedule updates. We do not use your information for unrelated marketing, and we never sell, rent or trade your personal details to anyone.
No Sale of Your Data
Plain and simple: we do not sell your personal information. Your name, phone number, email and trip details stay with Pasadena Limousine Service. We share information with third parties only when it is necessary to complete your booking — for example, passing pickup details to your assigned chauffeur — or when the law requires it.
How We Protect Your Information
We take reasonable steps to keep your information secure, including limiting access to booking details to the staff and chauffeurs who need them to run your trip. Because no system is perfectly secure, we keep what we collect to the minimum needed for your reservation, and we do not store credit card numbers on this website at all.
Your Choices
You can ask us at any time to review, correct or delete the personal information you have given us. You can also ask us not to contact you again. Just call (626) 658-8889 or write to us at 1577 N Fair Oaks Ave, Pasadena, CA 91103, and we will take care of it. This website may use basic cookies or analytics to understand how visitors use our pages; you can control cookies through your browser settings.
Changes to This Policy
If we update this privacy policy, we will post the new version on this page with an updated date. The version in effect at the time you share information with us is the one that applies. If you have any questions about this policy or about your information, call (626) 658-8889 — we are happy to answer.